Global Shared Service Center Stops Moving Paper and Makes Worldwide Savings
With distributed, local accounting departments spread across 50 countries, Crown Worldwide Group recognized the potential to gain significant benefits by centralizing and automating its Purchase to Pay operations. Crown also wanted to establish more consistent, compliant, and transparent financial processes to address problems such as duplicate or late payments, lost invoices and a lack of financial visibility.
Chris Davis-Pipe,
Group Vice-President,
IT Crown Worldwide
“Eliminating the invoice paperwork has significantly speeded up our processes and streamlined our operations.”
Key Challenges
- Inconsistent standards and accounting processes across the group
- Multiple financial and cost allocation databases
- Manual paperwork hindering productivity
- Duplicate and late invoice payments
The solution: Basware Invoice Automation & Purchase Management
Basware Invoice Automation and Basware Purchase Management enable the Shared Service Center in Kuala Lumpur to process invoices originating from Korea, Hong Kong, Indonesia, Malaysia, Thailand, Japan, Australia and the United Kingdom. The plan is to roll out the Basware solution to offices in more than 40 countries.
Invoices are received and scanned locally in each country. Staff in the Kuala Lumpur Shared Service center then registers them into Basware Invoice Automation. Non-matching invoices, and any not related to purchase orders are sent through the electronic workflow for coding and approving by country managers, before they are electronically posted to the appropriate AP system. Once all the relevant information is in the Basware system, it is available for all other accounting processes.
Key Benefits
- Productivity improvements and cost savings
- Enterprise-wide financial visibility and accrual reporting
- Easy access to archived invoices
- Streamlined, consistent processes across the group
- Ability to pay suppliers on time, avoiding late payment charges