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Invoice Lifecycle Management. Built for GBS complexity.

ERP transformation, AI scrutiny, compliance, cost. AP is where GBS strategy gets tested. Invoice Lifecycle Management is how it gets delivered.

What's converging on Accounts Payable right now?

Three forces, hitting at the same time. Each one is solvable in AP, and trying to solve them separately is what's keeping most GBS organizations stuck.

AP is where AI
delivers

GBS leaders rank AI as their #1 objective for 2026 (SSON). AP is where AI in finance turns into ROI: high volume, structured data, repeatable processes. It’s where AI goes from pilot to production.

Compliance deadlines won't wait

50+ countries globally have mandated B2B e‑invoicing, with another 50 in the pipeline. 36% of organizations have already paid fines. ERP timelines can be negotiated; compliance deadlines can’t, and a missed mandate becomes a board-level problem.

Fragmentation undercuts GBS value

55% of organizations with a unified global business services operating model report +20% savings over fragmented peers (Deloitte, 2025). Standardizing AP across the footprint is the clearest proof GBS delivers enterprise value, not operational tidying.

Why is AP transformation the GBS priority right now?

Silent Running GBS leaders ebook

Technology overhaul, AI expectations, regulatory complexity, cost discipline. Leaders across global business services are managing all four at once. They look like separate problems, but they converge in AP, which makes transforming AP the one lever that moves all four. The organizations pulling ahead have already recognized this and acted.

Download GBS eBook

How does Basware help GBS teams transform AP?

Basware is built for the multi-ERP, multi-country, multi-mandate reality every GBS leader operates in. 40 years dedicated to AP. No ERP allegiance. Here's how it works.

One AP layer across every ERP

Pre-built ERP integrations for SAP, Oracle, Workday, NetSuite, and others. AP runs the same way across every system. 190+ countries covered natively, with 60+ e-invoicing mandates handled in the platform. AP keeps running through every migration, acquisition, and new mandate.

See the SAP approach ->

AI trained on 2.5B+ invoices

AI built for accounts payable, not a generic AI bolted on afterwards. Real customer results: Michelin 85% first-pass match rate, Huntsman $5m saved in duplicate payments, Carglass fully deployed in seven months.

Explore InvoiceAI ->

Independent of your ERP timeline

Deploy before, during, or after ERP migration. AP value compounds while the rest of the program is still in flight. 10x reduction in ERP customization, ROI in three to six months, and AP keeps running independent of every ERP timeline.

AI to ROI report ->
This centralization of operations across different functions has already enabled us to optimize efficiency, governance, and achieve cost reductions.
MichelinLead Process Engineer of P2P
Read the Michelin story→
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click to advance

What's AP transformation worth to your GBS organization?

Plug in your invoice volume, ERP landscape, and current cost per invoice. See the ROI of moving from fragmented to unified AP. In minutes.

Basware Business Case Calculator

29Jul2026
Virtual
Case Study Webinar

Reimagining Finance: From shared services to strategic engine.

Basware and Deloitte unpack how to reframe shared services from cost centre to strategic engine.

Save your spot
6–7Oct2026
In-person • Belgium
Deloitte Shared Services Conference

Progress Beyond Boundaries

We return to Brussels this October, uniting GBS leaders to explore AI, future-ready operations, and workforce transformation, helping organizations progress beyond boundaries

Save your spot
20–22Oct2026
In-person • The Netherlands
SSON 2026

From Silos to End-to-End: Why GBS Must Transform Now

GBS is at an inflection point: ROI depends on data, integration, and ownership. At SSON Autumn in Amsterdam, leaders focus on outcome-driven transformation and execution.

Save your spot

The Most Recognized Accounts Payable Company

"Recognized as a Leader in the Gartner® Magic Quadrant™ for AP Applications report! This prestigious recognition reinforces our leadership in AI-driven, end-to-end Invoice Lifecycle Management."

Gartner® Magic Quadrant™ for Accounts Payable Applications ->

"Basware heads the pack with a laser focus on automating the last mile of AP processes. Basware has established itself as an APIA powerhouse... with customer obsession, practical innovation, and solid execution."

The Forrester Wave™: Accounts Payable Invoice Automation, Q3 2024 ->

"Consider Basware if you are looking for a partner that provides a truly automated experience with deeply rooted expertise in global compliance requirements to help you scale your business."

IDC MarketScape AP Automation for Large Enterprises, 2024 ->
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eBook

Silent Running: How GBS Leaders Are Turning AP Into a Strategic Advantage

Six chapters on the converging pressures and the structural decisions that separate best-in-class GBS from the rest.

Download the ebook ->
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Report

From AI to ROI: CFOs and the Fast Track to Value

Basware × FT Longitude research. How CFOs and GBS leaders are bridging the AI value gap with execution-layer AI in AP.

Read the report ->
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Factsheet

Basware for Global Business Services (GBS)

GBS leaders face ERP fragmentation, regulatory pressure, and talent constraints, all while scaling operations. Basware Invoice Lifecycle Management (ILM) solves this.

Read the factsheet ->

Ready to talk about modernizing your AP?

Talk to a Basware GBS specialist about the open window in your ERP cycle, the AI proof you need by quarter-end, and the compliance load coming in 2026 and 2027.

Request a demo

What GBS leaders are asking us

How does Basware help GBS teams transform AP across multiple ERPs?

Basware's Invoice Lifecycle Management platform sits on its own layer above your ERP estate. One control plane, multiple ERPs, and consistent governance. AP runs the same way whether you’re on SAP S/4HANA or ECC, Oracle, JDE, or any of 250+ supported systems, independent of your ERP roadmap. That's how customers like Heineken, Cummins, and Engie standardize AP across complex global footprints without rebuilding it every time something changes.

Why should we act on AP modernization before our ERP migration is finished?

Because AP modernization is a low-risk lever you can pull now, independently of your ERP timeline. It delivers ROI in three to six months and de-risks the broader migration. Customers who waited are now reimplementing AP entity by entity through their ERP cycle, losing 50%+ of their existing automation in the process. The ERP design phase is the open window for AP. It closes once design locks.

What's the difference between Basware InvoiceAI and the AI built into our ERP?

InvoiceAI is trained on 2.5B+ invoices, purpose-built for AP, not a generic LLM. It closes the AI value gap most GBS leaders report: Heineken hit 80% touchless in three months; Cummins reached 91% first-time match across 38 countries. ERP-native AI doesn't have the invoice-specific data depth or domain specificity to deliver those outcomes.

How is Basware helping GBS teams handle global e-invoicing compliance?

Basware covers 190+ countries and 60+ e-invoicing regimes natively: Germany 2025, France 2026, every mandate after. Compliance is updated automatically as regulations change, independent of your ERP release cycle. According to Basware's research, 36% of organizations have paid regulatory fines for missed mandates. Basware customers don't.

What ROI can a GBS organization expect from modernizing AP?

Most Basware customers see ROI in three to six months. Best-in-class performance is 95% touchless processing and under 1 day cycle time (versus 32% touchless and 10.1 days industry average, per the Silent Running eBook). Organizations with unified GBS leadership report 20%+ savings over fragmented peers, according to Deloitte's 2025 GBS Survey. The Business Case Calculator on this page shows what those numbers look like on your specific footprint.