Follow-the-sun support capacity
Global presence with 230+ support consultants, seven regional offices, and two support hubs.
When you choose a Basware solution, you choose tangible results. You choose maximum efficiency, compliance, and control for your complete end-to-end process across all invoice transactions. And you choose a partner to be there every step of the way.
Our specialized support teams ensure smooth finance operations and uninterrupted commerce. With scalable support options, we deliver the right outcomes for your people, suppliers, and business.
We’re here to empower you to capture every possible benefit and stay focused on what matters most — driving your business forward.
"They’re not just a vendor – they’re a true partner, and we’re lucky to have them by our side."
Lyudmil Vasilev, Solution Owner for the ITP area at Kalmar ->
Empire & Basware
Empire Portfolio Group knows that a strong partnership truly drives innovation and operational excellence.
“Basware’s team is consistent, and they’re with you every step of the way. It’s a journey, and they never stop being there for you. These people are incredible. This company is incredible. The fact that I keep coming back to Basware shows they truly live their values. They don’t just talk the talk – they walk the walk.” - Tiffany Miller, Director of Accounts Payable at Empire
How Invoice Lifecycle Management Delivers
Governed Autonomy
Autonomy you can defend. Set the limits, and ensure every AI action is explainable, auditable, and accountable by design.
Continuous Compliance
Compliance you can trust. Fiscal and commercial requirements are built into every invoice and update as mandates evolve.
Financial Integrity
Integrity you can prove. Every invoice verified for accuracy, completeness, and authenticity before payment and throughout its lifecycle.
Enterprise Control
Control you can act on. See 100% of invoices across every entity, ERP, and geography, with the authority to act on what you see.