Who are KPN?
The Netherlands’ leading telecommunications company, KPN, serves both consumers and business marketers – including 60% of the 1 million businesses in the Netherlands. Basware is helping them manage more than 100 million invoices per year.
What challenge did we help them to resolve?
A long history of automation exists at KPN – they started receiving EDI invoices in 1997 – and it became even more popular over time. They phased out paper as their invoice volume increased but, when their original e-invoicing provider closed its doors, they needed help – and fast. Within two months they had implemented and delivered a new project with Basware, without any of their customers noticing the changeover.
Then came the desire to improve the amount of e-invoicing, to save up to 60% of their costs. Together with Basware they prepared an onboarding program to encourage companies to move to e-invoicing and connect to the Basware network, which has saved them both time and money.
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