Trust and Security
Rest easy when it comes to trust and security. We have you covered.
Your security matters to us
We are committed to helping organizations protect their critical information assets and comply with legal and regulatory requirements by continuously providing independent assurance of our security practices through third-party certifications and audits. See below for access to all publicly available report summaries and compliance certifications.
IT Controls (ISAE/SOC)
Basware services provide IT General and Application controls which are assessed in frequent ISAE/SOC audits conducted by independent 3rd party.
Product-specific SOC 1/ ISAE 3402 and SOC2 / ISAE 3000 reports are available to customers and prospects under NDA at Basware.
Security Testing
Security Testing by Basware
- Basware carries out vulnerability scanning using several security tools for testing services externally and internally.
- Basware services are also tested by an external security company. General level statement of external security testing is available for customers on request.
ISO 27001 Certification
Our ISO 27001 certification now includes ISO27017 and ISO27018 and demonstrates our commitment to manage information security and safely, which is verified through independent certifications audits.
Security and Privacy Contacts
Security Incidents
You can create a case in the Customer Support Portal. Alternatively you can contact the Basware Security team directly at: security@basware.com.
Privacy
For specific requests, questions and concerns email privacy@basware.com. Alternatively, visit our GDPR commitment.