Over the past 12 to 18 months, Fortum has seen a noticeable increase in the urgency and complexity of compliance requirements, particularly related to e-invoicing mandates. Each country operates on its own schedule and platform, which creates challenges for maintaining standardization, especially across 16 different markets.
Basware’s compliance tools and country expertise are helping Fortum navigate this environment confidently. Through early engagement, structured e-invoicing, and consistent information-sharing, Fortum is avoiding a reactive stance and instead embedding compliance into day-to-day operations.
“Compliance has become increasingly important within our organization, especially in the Accounts Payable space.” – Juhana Lehtimäki, Senior Manager, S2P Development, Fortum As Fortum shifts more of its supplier base to structured e-invoicing, the result is reduced risk, greater efficiency, and less manual validation.
“We’re moving more suppliers to structured electronic invoicing. It significantly reduces the chance of non-compliant invoices entering the system.”
The business also relies on SmartPDF AI and SmartCoding AI to streamline AP processes. These tools reduce touchpoints, support automation, and free teams to focus on more strategic tasks, all while maintaining a high standard of control.
“We’re already seeing efficiency gains. The goal is to increase automation and reduce manual handling further over time.”
Proactive Tools, Local Expertise, Global Scale
With mandates such as KSeF (Poland’s National e-Invoicing System) on the horizon, Fortum has been working closely with Basware to prepare its systems in advance. "One key focus has been improving invoice intake quality. Basware helped Fortum establish e-invoice addresses through the PEPPOL network (a standardized system for sending e-invoices to public and private sector entities). This rollout in Finland, Sweden, and Norway has been a crucial step toward ensuring compliance from the very first point of invoice entry."
As Fortum shifts more of its supplier base to structured e-invoicing, the result is reduced risk, greater efficiency, and less manual validation. “We’re moving more suppliers to structured electronic invoicing. It significantly reduces the chance of non-compliant invoices entering the system,” Lehtimäki explains.
The business also relies on SmartPDF AI and SmartCoding AI to streamline AP processes. These tools reduce touchpoints, support automation, and free teams to focus on more strategic tasks, all while maintaining a high standard of control. Lehtimäki reported, “We’re already seeing efficiency gains. The goal is to increase automation and reduce manual handling further over time.”
