Contact Basware

Looking for help using Basware services? Our support team can help.​​​​​​​

For general questions about our products or to request a demo, please use this form and the appropriate contact will be in touch: 
Contact support if your requests falls under one of these criteria:
  • Your customer wants you to send e-bills through Basware
  • You are experiencing technical problems or missing system access
  • Master data changes
  • Questions about billing or your contract as an invoice sender

Contact Support

You can also view these resources for support

USA & Canada

United Kingdom

The Netherlands

Sweden

Romania

APAC

Norway

India

Germany

France

Finland

Denmark

Belgium

Contact Departments

Offices

Fort Mill

Basware, Inc.
1245 Rosemont Drive
Fort Mill, SC 29707

Chicago

Basware, Inc.
8755 West Higgins Road
Suite 1050
Chicago, IL 60631

Invoicing details

Invoice delivery details

Basware, Inc.
1245 Rosemont Drive, Suite 200
Fort Mill, South Carolina 29707
United States

Invoicing address for e-invoices

Basware, Inc.
E-invoice address: 0060624637737
Operator: Basware
Operator address: BAWCFI22

Responsible Disclosure 
Report a Security Issue 

Security and Privacy Contacts (for urgent matters contact customer support): 
security@basware.com – Security Incidents 
secure@basware.com – Responsible Disclosure for Security Vulnerabilities
privacy@basware.com – Privacy specific requests, questions and concerns 
everyactioncounts@basware.com – Ethical or Code of Conduct issues

Contact Departments

Offices

London

4th Floor, 120 Old Broad Street
London EC2N 1AR

Manchester

No.1 Booths Park
Chelford Road
Knutsford
Cheshire WA16 8GS

Letchworth

Basware Holdings Ltd

1st Floor
1 Meredews
Works Road
Letchworth Garden City
Herts SG6 1WH

Invoicing details

Invoice delivery details

Basware Holdings Ltd
4th Floor, 120 Old Broad Street,
London EC2N 1AR

Invoicing address for e-invoices

Basware Holdings Ltd
E-invoice address: GB213195924
Operator: Basware
Operator address: BAWCFI22

Responsible Disclosure 
Report a Security Issue 

Security and Privacy Contacts (for urgent matters contact customer support): 
security@basware.com – Security Incidents 
secure@basware.com – Responsible Disclosure for Security Vulnerabilities
privacy@basware.com – Privacy specific requests, questions and concerns 
everyactioncounts@basware.com – Ethical or Code of Conduct issues

Contact Departments

Offices

Amsterdam

Basware B.V.
Joop Geesinkweg 701
1114 AB Amsterdam-Duivendrecht
The Netherlands

Invoicing details

Invoice delivery details

Basware B.V
Joop Geesinkweg 701
1114 AB Amsterdam-Duivendrecht
The Netherlands

Invoicing address for e-invoices

Basware B.V
E-invoice address: NL809647035B01
Operator: Basware
Operator address: BAWCFI22

Responsible Disclosure 
Report a Security Issue 

Security and Privacy Contacts (for urgent matters contact customer support): 
security@basware.com – Security Incidents 
secure@basware.com – Responsible Disclosure for Security Vulnerabilities
privacy@basware.com – Privacy specific requests, questions and concerns 
everyactioncounts@basware.com – Ethical or Code of Conduct issues

Contact Departments

Offices

Stockholm

Gustavslundsv. 151 C
167 51 Bromma

Invoicing details

Invoice delivery details

Basware AB
Stockholm
Gustavslundsv. 151 C
167 51 Bromma

Invoicing address for e-invoices

Basware AB
E-invoice address: 00075565980082
Operator: Basware
Operator address: BAWCFI22

Responsible Disclosure 
Report a Security Issue 

Security and Privacy Contacts (for urgent matters contact customer support): 
security@basware.com – Security Incidents 
secure@basware.com – Responsible Disclosure for Security Vulnerabilities
privacy@basware.com – Privacy specific requests, questions and concerns 
everyactioncounts@basware.com – Ethical or Code of Conduct issues

Offices

IASI

7E Palas Street, UBC 3 Building, 4th floor
700332, Iasi

Security and Privacy Contacts (for urgent matters contact customer support): 
security@basware.com – Security Incidents 
secure@basware.com – Responsible Disclosure for Security Vulnerabilities
privacy@basware.com – Privacy specific requests, questions and concerns 
everyactioncounts@basware.com – Ethical or Code of Conduct issues

Contact Departments

Offices

Sydney

Basware Pty Ltd
Sydney (Head Office)
Level 15,
67 Albert Ave,
Chatswood, NSW 2067
Postal Address:
PO Box 148
Chatswood, NSW 2067

Adelaide

Adelaide
Level 5,
121 King William Street,
Adelaide, SA 5000

Brisbane

Brisbane
Level 18, Riverside Centre,
123 Eagle Street,
Brisbane, Qld 4000

Canberra

Canberra
Level 4,
15 Moore St,
Canberra, ACT 2601

Melbourne

Melbourne
Level 19,
644 Chapel Street,
South Yarra, VIC 3141

Singapore

Basware Corporation
Ocean Financial Centre
Level 40, 10 Collyer Quay,
Singapore 049315
+65 6808 6494

Invoicing details

Invoice delivery details

Basware Pty
PO Box 148
Chatswood, NSW 2067

Invoicing address for e-invoices

Basware Pty Ltd
E-invoice address: 0060741533194
Operator: Basware
Operator address: BAWCFI22

Responsible Disclosure 
Report a Security Issue 

Security and Privacy Contacts (for urgent matters contact customer support): 
security@basware.com – Security Incidents 
secure@basware.com – Responsible Disclosure for Security Vulnerabilities
privacy@basware.com – Privacy specific requests, questions and concerns 
everyactioncounts@basware.com – Ethical or Code of Conduct issues

Contact Departments

Offices

Oslo

Basware AS
Drammensveien 288
PO. Box 241 Lilleaker
0216 Oslo

Invoicing details

Invoice delivery details

Basware AS
Drammensveien 288
PO. Box 241 Lilleaker
0216 Oslo

Invoicing address for e-invoices

Basware AS
E-invoice address: NO923829644MVA
Operator: Basware
Operator address: BAWCFI22

Responsible Disclosure 
Report a Security Issue 

Security and Privacy Contacts (for urgent matters contact customer support): 
security@basware.com – Security Incidents 
secure@basware.com – Responsible Disclosure for Security Vulnerabilities
privacy@basware.com – Privacy specific requests, questions and concerns 
everyactioncounts@basware.com – Ethical or Code of Conduct issues

Contact Departments

Offices

Chandigarh

Basware India Private Ltd
Rajiv Gandhi IT Park,
DLF Building, Tower F, 3rd Floor
Chandigarh, India - 160 001

Invoicing details

Invoice delivery details

Basware India Private Ltd
Rajiv Gandhi IT Park,
DLF Building, Tower F, 3rd Floor
Chandigarh, India - 160 001

Invoicing address for e-invoices

Basware India Private Ltd
Rajiv Gandhi IT Park,
DLF Building, Tower F, 3rd Floor
Chandigarh, India - 160 001

Responsible Disclosure 
Report a Security Issue 

Security and Privacy Contacts (for urgent matters contact customer support): 
security@basware.com – Security Incidents 
secure@basware.com – Responsible Disclosure for Security Vulnerabilities
privacy@basware.com – Privacy specific requests, questions and concerns 
everyactioncounts@basware.com – Ethical or Code of Conduct issues

Contact Departments

Offices

München

Willy-Brandt-Allee 2
81829 München

Düsseldorf

Roßstr. 96
40476 Düsseldorf

Invoicing details

Invoice delivery details

Basware GmbH
Roßstr. 96
40476 Düsseldorf

Invoicing address for e-invoices

Basware GmbH
E-invoice address: DE210775733
Operator: Basware
Operator address: BAWCFI22

Responsible Disclosure 
Report a Security Issue 

Security and Privacy Contacts (for urgent matters contact customer support): 
security@basware.com – Security Incidents 
secure@basware.com – Responsible Disclosure for Security Vulnerabilities
privacy@basware.com – Privacy specific requests, questions and concerns 
everyactioncounts@basware.com – Ethical or Code of Conduct issues

Contact Departments

Offices

Paris

Basware SAS
20 Rue Caumartin
75009 Paris

Invoicing details

Invoice delivery details

Only e-invoices accepted.
E-invoice address: FR914520252780
Operator: Basware
Operator address: BAWCFI22

Invoicing address for e-invoices

Basware SAS
20 Rue Caumartin
75009 Paris

Responsible Disclosure 
Report a Security Issue 

Security and Privacy Contacts (for urgent matters contact customer support): 
security@basware.com – Security Incidents 
secure@basware.com – Responsible Disclosure for Security Vulnerabilities
privacy@basware.com – Privacy specific requests, questions and concerns 
everyactioncounts@basware.com – Ethical or Code of Conduct issues

Contact Departments

Offices

Basware Oyj

Linnoitustie 2, Cello-rakennus
PL 97
02601 Espoo
Puh. (09) 879 171

Tampere

Hermiankatu 1
33720 Tampere
Puh. (09) 879 171

Pori

Isolinnankatu 22A, 4. krs.
28100 Pori
Puh. (09) 879 171

Invoicing details

Invoice delivery details

Basware Oyj
Linnoitustie 2, Cello Building
PL 97
02601 Espoo

Invoicing address for e-invoices

Basware Oyj
E-invoice address: 003705925424
Operator: Basware
Operator address: BAWCFI22

Basware Oyj
Y-tunnus 0592542-4
Verkkolaskuosoite: 003705925424
Operaattori: Basware
Välittäjän tunnus: BAWCFI22

Responsible Disclosure 
Report a Security Issue 

Security and Privacy Contacts (for urgent matters contact customer support): 
security@basware.com – Security Incidents 
secure@basware.com – Responsible Disclosure for Security Vulnerabilities
privacy@basware.com – Privacy specific requests, questions and concerns 
everyactioncounts@basware.com – Ethical or Code of Conduct issues

Contact Departments

Offices

Søborg

Basware A/S
Generatorvej 8D, 2. sal.
2860 Søborg
+45 70 22 99 55

Invoicing details

Invoice delivery details

Basware A/S Generatorvej 8D, 2. sal.
2860 Søborg

Invoicing address for e-invoices

Basware A/S
E-invoice address: DK26404703
Operator: Basware
Operator address: BAWCFI22

Responsible Disclosure 
Report a Security Issue 

Security and Privacy Contacts (for urgent matters contact customer support): 
security@basware.com – Security Incidents 
secure@basware.com – Responsible Disclosure for Security Vulnerabilities
privacy@basware.com – Privacy specific requests, questions and concerns 
everyactioncounts@basware.com – Ethical or Code of Conduct issues

Contact Departments

Offices

Basware Belgium NV

Korte Keppestraat 7, Bus 51
9320 Erembodegem

Invoicing details

Invoice delivery details

Basware Belgium N.V
Korte Keppestraat 7, Bus 51
9320 Erembodegem

Invoicing address for e-invoices

Basware Belgium N.V
E-invoice address: BE0500813770
Operator: Basware
Operator address: BAWCFI22

BTW/TVA BE0500.813.770
RPR/RPM Dendermonde
IBAN FI5815963000101081
BIC NDEAFIHH

Responsible Disclosure 
Report a Security Issue 

Security and Privacy Contacts (for urgent matters contact customer support): 
security@basware.com – Security Incidents 
secure@basware.com – Responsible Disclosure for Security Vulnerabilities
privacy@basware.com – Privacy specific requests, questions and concerns 
everyactioncounts@basware.com – Ethical or Code of Conduct issues

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