Retaining Customers while cutting A/R costs


Software & Telecomms




E-Invoice Sending


How did Toshiba manage to drop their invoicing costs by 75% and improve their relationship with their important customers? The answer lies in Basware’s accounts receivable invoicing solution.

When Basware rolled out an ‘activation program’, Toshiba received a notification from their customer advising them to get on board with e-invoicing. This was the trigger they needed to finally upgrade to e-invoicing and gave them the perfect business case to make technical and organisational changes that they knew they needed.

Basware is able to accept a wide range of e-invoice formats and the solution can be scaled up to manage both accounts receivable (AR) and accounts payable (AP) across an organisation's entire customer and supplier base. So when Toshiba screened their top 30 customers and found that many of them were already Basware customers, it made logical sense to use Basware and keep their customers happy at the same time.

Read the case study to learn more about:

  • The journey Toshiba went through to adopt e-invoice receiving and;
  • The clear business benefits of electronic payment and purchasing.