Ritchie Brothers achieved 65% automatic matching upon implementation, and Basware’s Reporting tool is providing immediate visibility over vendor spend.
Standardisation across the company has been achieved with minimal business impact. Ritchie Brothers was able to hand over day-to-day responsibilities almost immediately and can provide feedback to local AP teams quickly. This level of responsiveness is already proving invaluable.
For example, when Ritchie Brothers encountered staffing issues in Australia, its North America team was able to provide support remotely. Piccard says he’s been “extremely pleased with Barware’s transparency and honesty” and describes Basware as a “real partner” that ensured “we had the very best product to meet our needs.” By unifying P2P processes through Basware AP Automation, Ritchie Brothers’ employees can now refocus their time on more value-added work.
It’s early days but we’ve quickly been able to achieve 65% end to end ‘touchless’ automatic matching in North America. This significantly reduces paper processing and enhances our internal controls over a large portion of our spend.” Oliver Piccard, VP - Global Financial Operations, Ritchie Brothers
Piccard finishes by saing, ”it’s been a real plug and play service. Once we’d created the APIs we felt like we were in control of our destiny. We haven't had to pass anything back to our tech team and aren't relying on their availability to support changes. Effectively we have 100% control of the technology within our department.”