For a boutique hotel chain that prides itself on excellent customer service, moving to a digital invoicing system that would streamline and automate the process made a lot of sense. The old system was proving cumbersome; decentralisation meant that invoices were difficult to track and processing 40,000 invoices a year manually was a time-consuming task.
Bilderberg found exactly what they were looking for in Basware’s Invoice Automation and E-invoice Receiving solutions. Not only did the company find the system user-friendly and intuitive, but its ability to integrate with their SAP and its scope for growth impressed them.
“We now have an Accounts Payable department of three employees all working with Basware, the most advanced software on the market. We are very proud that we are one of the first businesses in the Netherlands to use it,” explains Stéphanie von der Spelt, Finance Accounting and Control Manager.
Now, 80% of Bilderberg’s invoices are received electronically, all of which are directed to their head office in Renkum. Individual hotels are notified when an invoice is ready for approval, making the process easier and more transparent for all.
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