KION’s global footprint makes regulatory management continuous and complicated. Each country has its own rules for invoice submission, tax reporting, government portals, and mandatory formats. Managing these requirements manually would be difficult and create unnecessary risk.
Three challenges stood out:
- Managing the rapid increase in government e-invoicing mandates across Europe.
- Ensuring every KION entity follows the right invoicing rules without misinterpretation.
- Avoiding a patchwork of local compliance tools that would be hard to maintain and control.
Tarryn Challenger, Process Owner for Invoice Management AP at KION Group, explains the pressure clearly: “Compliance is a huge topic in Europe, especially with all the mandates. We cannot go to a different supplier for every country. It is not manageable.”
The risk was clear: missed deadlines, rejected invoices, payment delays, and regulatory fines.
One platform for every mandate
KION chose Basware because it delivers one centralized way to manage compliance across more than 100 jurisdictions. Basware monitors regulatory changes, updates formats and rules in the platform, and gives finance teams clear, accurate guidance on what to do and when.
Tarryn describes how this support transformed compliance at KION: “At a high level, Basware listens to all the government mandates. They make sure we are prompted to get the dates right and to be compliant when mandates go live.”
Instead of reading long policy updates or deciphering legislative language, KION receives simple, actionable steps: “When Basware breaks it down into A, B, C steps, I know I am safe. I know I am not going to miss a deadline or risk our company becoming non-compliant,” Tarryn says.
Government changes such as go-live postponements or new formatting rules are communicated early, helping KION plan effectively and avoid disruption.
