Most providers claim to do “touchless invoice processing”, but it does not mean the same thing for every solution. By definition, touchless invoice processing means invoices are processed literally touchless – hands-off, completely automated, and do not require anyone in AP to do anything unless there is a discrepancy (e.g. – price difference, outside tolerance, etc.).
Our goal for you at Basware is to leverage the advanced technology we offer to shift the majority of your invoices to this touchless state, so that your AP team can shift focus to only resolving invoice discrepancies – what we call managing by exception. And our vision is to also automate those exceptions one by one to really automate the full process.
At Basware, when we say ‘touchless invoice’ we mean that when an invoice is sent to your company:
- The invoice data is automatically extracted from that invoice and mapped into Basware AP Automation
- PO-backed invoices are automatically matched to POs, goods receipts, and any other required matching points
- Non-PO invoices are automatically sent to the right individual(s) for review/approval
- Once matched or approved, invoices are automatically sent to the Enterprise Resource Planning (ERP) tool for payment without involving anyone from your AP department
This also includes not going into other systems to make corrections or manually perform tasks related to this process (e.g. – issuing a PO after the invoice is received or editing a PO to make it match).