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Below is a list of standard appendices applicable to Basware services and products which may be referenced to in a separate sales agreement / order form between Basware and the customer.

Basware Cloud Services Terms [released 11 November 2020]
General terms applicable to Basware services made available via a network. 

Previous versions:

General Compliance Notice on Basware Services [released Dec 2016]
This Compliance Notice helps customers understand that Basware is not responsible for compliance with any legal mandates, but that our services can assist with compliance.

Basware Personal Data Processing Appendix [released 10 March 2020]
Appendix applicable to processing of personal data through Basware services made available via a network, including Basware Security Measures annex.

Personal Data Transfer Annexes on behalf of the customer: Annexes to the Personal Data Processing Appendix, applicable as far as Basware’s processing of customer’s personal data is subject to any EEA data protection law and the personal data is transferred to any of these subprocessors involved in the performance of Basware services to the customer:

Previous versions:

Basware Customer Support Service Description and Service Level Agreement
Standard description of Basware customer support and related SLA.

Basware Technical Requirements
Standard technical requirements applicable to Basware services and products.

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