Previously, API used manual methods to process nearly 1.1 million invoices annually. The AP department would receive and manually process about 40 boxes each week of invoices and related materials, such as claims, proof of delivery, and purchase orders.
This process was laborious, painfully slow, and time-consuming. It was very costly and made it nearly impossible for API to have visibility into its invoices or control over AP operations. API also had a complex technology landscape operating two distinct ERPs; an Epicor ERP to handle the payment for retail invoices and a Movex ERP system for pharmacy wholesale invoices. The new AP solution needed to integrate into both.
After developing a clear business case and conducting a rigorous RFP process, Basware was selected as the best vendor to support API’s vision.
Basware AP Automation stood out head and shoulders above the other solutions — no other was even a close second in terms of functionality and ease of use. Raymond Walker, Group Accounts Payable Manager, API
How Basware transformed API's AP processes with automation
The implementation of Basware was complete within three months, and Basware was able to integrate into the different ERPs that API was operating efficiently.
A scanning process was established to scan all paper invoices and automatically route them to the correct business unit. The system also conducts straight-through processing of purchase orders (PO) within 2% of the PO value to allow payment to occur without any human intervention.
API also committed to integrating the data being surfaced in Basware into its finance and procurements planning processes. Data-driven insights became the standard for identifying bottlenecks in AP’s processes and budgeting future procurement needs across the organisation.