WHAT IS ISO 9001:2015 CERTIFICATION?
The International Organisation for Standardisation (ISO) 9001:2015 certification is the world's most widely recognised quality management standard. We specifically selected this standard to certify the Basware Quality Management System that covers the design, development, operations, customer support and sales of networked procure-to-pay and e-invoicing cloud services, specifically in the Basware locations in Finland, Romania and India.
This standard is based on many quality management principles, including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
WHAT DOES CERTIFICATION MEAN TO OUR CUSTOMERS?
Unwavering quality is at the heart of all our company values – drive customer success, lead the way, strive for excellence, inspire and be inspired – and continually guides our operations. As such, this certification further showcases our commitment and promise to existing and new customers.
Adoption of the quality management system according to ISO9001 helps Basware to:
✔ Consistently provide high quality products and services to customers.
✔ Reinforce continuous development and the commitment to quality and a customer-centric approach.
✔ Incorporate requirements from all applicable laws and regulations into Basware operational work.