Errorsome and time-sapping in equal amounts, Metso decided it was time to replace their paper-based system with a centralised online alternative. To do this, they needed a tool that would give them more consistency and control over invoice handling.
Their first step involved setting up a single shared service centre (SSC) in order to centralise the process. This proved to be a massive success and after establishing two more, they now process around 1 million invoices per year across the three.
“Alongside cost-savings and significantly reduced processing times, we’ve been able to steer our business towards more goal-oriented purchasing,” explains Soile Hiekkasalmi-Linna, Development Manager at Metso.
The delivery of e-invoices accelerated and enhanced the process even further. Metso uses their purchase-to-pay process to support a dynamic global business. The new system fully integrates with its multiple ERP systems, allowing them to streamline P2P and have full visibility and control while avoiding the issues associated with the old way of doing things.
Hiekkasalmi-Linna notes that this is just the beginning: Metso will continue to work with Basware on a number of upcoming initiatives designed to optimise their AP and AR processes.
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