Shared service centers (SSC) and Global business services (GBS) are facing issues with increased workloads, increased complexities, and refining their daily processes. But there are ways to combat these challenges by becoming outcome-driven, viewing compliance requirements as a form of growth, and becoming more agile overall.
In this whitepaper written with Shared Services Link and Everest Group, we address the seven key problems that SSCs and GBS teams are facing today and provide ways to successfully overcome them.
This whitepaper is highly recommended for shared services leaders, finance professionals, and GBS practitioners looking to navigate their ever-changing landscape.