End-User Requirements

Desktop Microsoft Windows

Basware supports the following major browsers' current version:

  • Microsoft Edge
  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Google Chrome

Apple OS X
Basware supports the following major browsers' current version:

  • Mozilla Firefox
  • Apple Safari
  • Google Chrome
General requirements
  • A supported version of Adobe Acrobat reader or equivalent is required for viewing PDF documents.
  • Cookies must be enabled.
  • Popup blocker must be disabled for Basware solutions.
  • JavaScript must be enabled.
  • A minimum screen resolution of 1024x768 pixels. Resolution of 1280x1024 or higher recommended for better usability.
  • For professional users, we recommend larger screens, even double screens, to ensure optimal user experience.

Exceptions

  • Basware P2P Workplace requires Microsoft Silverlight 5.0 or later and 4GB of memory.
Mobile Microsoft Windows

Basware Supports the following major browsers' in current version:

  • Microsoft Edge
  • Microsoft Internet Explorer

Apple iOS
Basware supports the following major browsers' current version:

  • Apple Safari
  • Google Chrome
Google Android

Basware supports the following major browsers' current version:

  • Google Chrome

General requirements

  • Cookies must be enabled.
  • JavaScript must be enabled.
Exceptions

Basware Analytics

See http://www.tableausoftware.com/products/techspecs for supported devices and browsers
Internet connection Internet connection bandwidth of 1.5Mbps and <500 ms latency.

Cloud Solution Requirements

 

VPN Internet connections bandwidth of 1.5Mbps and <500 ms latency.
Single Sign-On (SSO) If the SSO option is available in the selected Basware service, the Customer is responsible for the configuration of their IdP solution and Basware is responsible for the configuration of the Basware service. The Customer IdP solution must be accessible through the Internet.
Network

The Customer is responsible for their data network capacity. The Customer must grant access through their firewalls and proxies to *.basware.com and *.basware-saas.com domains. The Customer must provide Basware with detailed network information if requested: for example IP address of SFTP client, proxy server, and local networks that need to be allowed access through the Basware firewalls. The Customer is also responsible for the testing of their data network connections.

Exceptions

Basware P2P Workplace does not support network accelerators.

P2P Integration Files over SFTP, Web APIs, and where the service level allows, real time system links, are the supported methods of integration between Customer and Basware systems to enable data exchange.

The use of a real time system link may require a private network connection using a VPN tunnel. Customers are responsible for establishing and maintaining their end of a VPN tunnel. Supported real time system links are Web APIs and SAP BAPI calls (Only supported to SAP products currently supported by SAP).

 

On-Premise Installation Requirements

Workstation requirements

Applicable for Basware solutions with Windows applications.

  • Microsoft .NET Framework 4.5.2 or later is required for workstation applications.
  • 32-bit or 64-bit versions of Windows 7, 8, or 10
  • Windows applications must have write access to the temporary folder in the workstation.
Servers

Supported server operating systems

  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016

For more information, please refer to https://support.microsoft.com/en-us/lifecycle/search?sort=PN&alpha=Windows%20server.

Exceptions

  • Basware P2P requires a 64-bit operating systems, with WoW32 for some components, and .NET 4.6.1.
  • For Analytics, see http://www.tableausoftware.com/products/server/specs for detailed Tableau server requirements.
  • Basware EPP solutions require a 32-bit operating system. The latest releases of IP, PM, OM, CM, and TEM support 64-bit operating systems.
Databases

Supported databases management systems

  • Microsoft SQL Server Standard or Enterprise edition

    • 2012
    • 2014
    • 2016
  • Oracle 11G R2
  • Oracle 12

For all database servers, 64-bit versions are recommended. The database server manufacturers define the support for database server's operating system.

Exceptions

  • Basware TEM uses 32-bit database drivers also in 64-bit environments.
  • Basware EPP anyERP requires 32-bit Oracle Client in 64-bit environments.
  • Basware InvoiceReady supports only Unicom SolidDB database which is included in the delivery.
Server hardware For on-premise deployment, Basware solutions have minimum hardware requirements that match the minimum requirements of OS and the database manufacturer’s requirements. In addition, Basware gives suggestions for specific configurations. For more information, please contact Basware Customer Support.
Backups

For on-premise deployment, the Customer is responsible for taking the backups. The system backups must be taken regularly from the database server and the servers running the file system and server applications.

Basware does not provide backup tools (software or hardware). For more information on different backup options, contact the operating system, database, and hardware vendors.

Server network

The on-premise Basware solutions require the following network capabilities:

  • TCP/IP network connections between workstations and servers with HTTPS protocol enabled
  • 1 Gbps (or faster) network connection between the servers
  • 100 Mbps (or faster) network connection between the servers and the gateway router

When the system is used through internet either by open protocols or through proprietary secured channels, there are more network delays to be considered compared to local network deployment. The overall internet connection bandwidth requirements of the server side depend on the usage of the system over internet. This can vary between installations. Basic bandwidth recommendation is 1.5Mbps per simultaneous operation executed by the end user. The final installation-specific bandwidth requirement can be derived from this recommendation.

Example: On average, an organization with 1 000 end users has 10 concurrent operations in the system, which requires a network connection of 15Mbps.

Basware CloudScan

Basware CloudScan is implemented using technologies from Microsoft and selected 3rd party companies. The application runs on Microsoft Windows operating system and uses Microsoft .NET 4 platform.

  • Microsoft .NET 4.5 framework
  • Microsoft Visual C++ 2010 Redistributable Package (x86)
  • Minimum 500MB free disk space
  • Minimum 1GB, recommended 2GB of free memory
  • Workstation must be connected to the internet
  • TWAIN interface, with support from the manufacturer and local vendor
  • Automatic document feeder (50 sheets or more), with optional flatbed is suggested for optimal usability
  • Duplex scanning
  • A scanning workstation must have a minimum screen resolution of 1280x1024 pixels. The recommended resolution is 1680x1050 pixels or higher for better user experience better and efficient use. A large screen is highly recommended.