Basware has learnt from some of our customers in the UK and Germany that they have recently received fraudulent emails that mimic official Basware emails. We are asking all customers to delete this message without taking any actions, as the emails do not come from Basware.

If someone from your organisation has already clicked any of these links, we recommend a security check of their hardware and accounts.

The fraud e-mails seem similar to the e-mail notifications from Basware, but they can be recognised from the sender’s e-mail address and URLs: E-mails from Basware always contain [email protected], for example, [email protected] or [email protected].

Also, the link from official Basware notifications always links to https://...basware.com/..., for example to https://portal.basware.com/...

Basware has triggered an internal investigation to monitor any misuse on customer accounts. For more information please contact Basware Customer Support for details.