General Terms

Below is a list of standard appendices applicable to Basware services and products which may be referenced to in a separate sales agreement / order form between Basware and the customer.

Basware Cloud Services Terms [released 13 November 2018]
General terms applicable to Basware services made available via a network. 

Previous versions:

Basware Personal Data Processing Appendix [released 13 November 2018]
Appendix applicable to processing of personal data through Basware services made available via a network, including Basware Security Measures annex.

Personal Data Transfer Annexes on behalf of the customer: Annexes to the Personal Data Processing Appendix, applicable as far as Basware’s processing of customer’s personal data is subject to any EEA data protection law and the personal data is transferred to any of these subprocessors:

Basware Customer Support Service Description and Service Level Agreement
Standard description of Basware customer support and related SLA.

Basware Technical Requirements
Standard technical requirements applicable to Basware services and products.

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