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Heineken Case Study

Consolidating their finance functions into a single shared service center (SSC) and using Basware’s invoice automation solution enabled Heineken to match over 90% of the purchase invoices automatically.

Heineken decided to consolidate its IT, HR facilities management, and finance functions into a shared service center to serve 25 business and sales units across the country – primarily to deliver efficiencies. They brought in Basware’s end-to-end automated invoice processing solution to help them manage everything from scanning and order matching to archiving.

Basware was able to integrate with their existing IT infrastructure – five different ERP instances, each supporting different business units – quickly and easily with the involvement and support of Basware’s partner and reseller, Ricoh, and Heineken has not looked back since. Now over 90% of income electronic order-related invoices are matched automatically.

Read the case study to learn more about:

  • How Basware has helped them achieve significant savings across the AP department and

  • How invoice automation helped reduce dedicated AP headcount by over 40% in two years.