In order to reset your password for the Basware Service Now Portal, please go to the link https://basware.service-now.com/bw and click on login on the right side of the page. Click on Password reset and in the opened link introduce the email address that is linked to your account and check the CAPTCHA box, then click Next.
You will receive an email that will provide you with a new password. Login with your user and the new password. If you receive the following error during the password reset process then please contact Basware support team.
To contact the Basware support team, scroll to the bottom of the ServiceNow page and on the right side you will see 'Contact Support'. Please click on this and fill in the required fields in the contact form.The Support team will contact you on the email address provided in the form.