Support

 

Contact Support

Business hours: 9:00 – 17.30 (local time – AEST) excluding NSW public holidays listed here
Tel: within Australia: 1300 853 040,
international: +61 2 8310 7471

New Support Request:
Contact form

If you have already contacted Basware Support and received a ticket number, send an email to customer.support@basware.com and include the ticket number (prefix INCBW) in the email subject.

For access to the Support Portal (SRM) / Online ticketing tool, please contact Customer support.

Contact Support

Werkuren: 9:00 – 17.00 (local time)
Support in het Nederlands: 0902 / 15 004 (0.75 € / minuut)

Nieuwe aanvraag voor support:
contactformulier

Als u reeds contact hebt gehad met Basware support and u heeft een ticketnummer gekregen, stuur dan een email naar customer.support@basware.com en zet het ticketnummber (begint met INCBW) in het onderwerp van uw email

Voor toegang tot het support portaal (SRM) / Online ticket tool, gelieve contact op te nemen met Customer support.

Contact Support

Horaires : 9:00 – 17.00 (local time)
Support en Français et Anglais : 0902 /15 005 (0.75 € / minute)

Nouvelle demande de support : 
formulaire de contact

Si vous avez déjà eu contact avec Basware support et vous avez un numéro de ticket , veuillez envoyez un email à customer.support@basware.com et n'oubliez pas de mettre le numéro de ticket (commence avec INCBW ) dans le sujet de votre e-mail

Afin d'obtenir l'accès vers le portail de support (SRM) / Online ticketing tool, veuillez contacter Customer support.

Contact Support

Hverdage: kl. 8.00-16.00
Tlf: +45 70 272 969

Ny supportanmoding:
Kontaktformular

Hvis du allerede har kontaktet Basware Support ( Customer Care) og har fået et sagsnummer (ticket), bedes du sende en e-mail til customer.support@basware.com og notere sagsnummeret i emnefeltet i e-mailen.

 

For at få adgang til supportportalen ( SRM ) / Online billettering værktøj , skal du kontakte Customer support.

Contact Support

Palveluaika: 8:00 - 17:00 (EET)

Uusi tukipyyntö:
Yhteydenottolomake

Jos olet jo ollut yhteydessä Baswaren asiakastukeen ja olet vastaanottanut palvelupyynnön tunnisteen, lähetä sähköposti osoitteeseen customer.support@basware.com ja sisällytä palvelupyynnön tunniste (etuliite INCBW) sähköpostin Aihe-kenttään.

Käytössämme on myös SRM-tukiportaali, jossa voit kirjata uusia palvelupyyntöjä ja näet avoimien tukipyyntöjen tilanteen. Jos haluat tunnukset SRM-tukiportaaliin, otathan yhteyttä asiakastukeen.

Puhelin: 0600 973 73 (vain Suomesta: 3 €/min + pvm)

Mikäli olet sopimusasiakkaamme, sinulle on lähetetty sähköpostilla tieto maksuttomasta tukinumerostamme.

Contact Support

Business hours: 9:00 – 17.00 (local time)

Nouvelle demande de support :
formulaire de contact

Si vous avez déjà eu contact avec Basware support et vous avez un numéro de ticket , veuillez envoyez un email à customer.support@basware.com et n'oubliez pas de mettre le numéro de ticket (commence avec INCBW ) dans le sujet de votre e-mail

Afin d'obtenir l'accès vers le portail de support (SRM) / Online ticketing tool, veuillez contacter customer support.

Contact Support

Geschäftszeiten: 9:00 – 17:00 Uhr
Deutschsprachiger telefonischer Support (kostenpflichtig) Tel.: 0900 1000565 (0,99 €/Min + ggf. lokale/mobile Netzanbieter-Gebühren)

Um eine neue Support-Anfrage zu stellen, nutzen Sie bitte das Support-Formular:
Support-Formular

Wenn Sie Rückfragen zu einer bereits gestellten Support-Anfrage haben (d.h. Sie haben bereits eine Ticket-Nummer erhalten), senden Sie bitte eine E-Mail an customer.support@basware.com Setzen Sie dabei die Ticket-Nummer (Präfix INCBW ) in den E-Mail-Betreff.

Um einen Zugang zu unserem Support Portal bzw. Online-Ticketing-Tool (SRM) zu erhalten, mit dem Sie selbst Tickets mit Ihren Anfragen erstellen können, brauchen Sie bitte Support-Formular  

Kunden der ehemaligen First Businesspost GmbH wenden sich bitte an:
E-Mail: support-munich@basware.com

Contact Support

Business hours: 9:00 - 17:30 (local India time)

New Support Request:
Contact form

If you have already contacted Basware Support and received a ticket number, send an email to customer.support@basware.com and include the ticket number (prefix INCBW) in the email subject.

For access to the Support Portal (SRM) / Online ticketing tool, please contact Customer support.

Contact Support

Åpningstider: 08.00 – 16.00

Ny Support Request:
Kontakt skjema

Hvis du allerede har kontaktet Basware Support og mottatt et saksnummer, send en epost til customer.support@basware.com der saksnummeret er angitt i Tittel-feltet. (Saksnummeret har prefiks INCBW og i tillegg 10 siffer).

For tilgang til Support Portal ( SRM ) / Online Supportsystem, kontakt Customer support.

 

Telefonnumre

Alusta, IP, PM, TEM, Contempus faktura og Contempus arkiv
Telefon: +47 98 23 64 00

Basware Virtual Printer, Basware Portal, Basware PDF efaktura, Basware efaktura email
Engelskspråklig support Telefon: +47 820 90 200 (betalbar tjeneste)

Andre efaktura tjenester
Telefon: +47 98 23 64 00

Contact Support

Business hours: 10:00 am– 5.00 pm (local time)

New Support Request: 
Contact form

If you have already contacted Basware Support and received a ticket number, send an email to customer.support@basware.com and include the ticket number (prefix INCBW) in the email subject.

For access to the Support Portal (SRM) / Online ticketing tool, please contact your local Service Desk

Telephone number and email

Purchase to Pay, Accounts Payable Automation, Procurement , Travel and Expense Management, BT e-invoicing solutions solutions​

Tel: +7 (499) 248 1673
Email: helpdesk.ru@basware.com

 

Contact Support

Business hours: 9:00 – 17.30 (local time – AEST)
Tel. +61 2 8622 5880

New Support Request: 
Contact form

If you have already contacted Basware Support and received a ticket number, send an email to customer.support@basware.com and include the ticket number (prefix INCBW) in the email subject.

For access to the Support Portal (SRM) / Online ticketing tool, please contact Customer support.

Contact Support

Kontorstid: 8:00 – 16.00 
Tel. +46 8 50 57 44 44

Ny supportförfrågan:
Kontaktformulär

Om du redan har kontaktat Basware support och fått ett ärendenummer, skicka då ett email till customer.support@basware.com. Notera ditt ärendenummer (prefix INCBW och 10 siffror) i emailets ämnesrad.

För att få tillgång till supportportalen ( SRM ) / Online-ärendesystemet, vänligen kontakta Customer support.

Contact Support

Business hours: 9:00 – 17.00 (local time)
Support in het Nederlands: Tel. 0900-BASWARE, 0900-2279273 (0,8 e / min + local/mobile call charges)

Nieuwe aanvraag voor support:
Contact formulier

Als u reeds contact hebt gehad met Basware support and u heeft een ticketnummer gekregen, stuur dan een email naar customer.support@basware.com en zet het ticketnummber (begint met INCBW) in het onderwerp van uw email

Voor toegang tot het support portaal (SRM) / Online ticket tool, gelieve contact op te nemen met Customer support.

Contact Support

Business hours: 9:00 – 17.00 (CET)

New Support Request: 
Contact form

If you have already contacted Basware Support and received a ticket number, send an email to customer.support@basware.com and include the ticket number (prefix INCBW) in the email subject.

For access to the Support Portal (SRM) / Online ticketing tool, please contact Customer support

Basware Network for UK Public Sector (formerly Procserve)
Email: support@procserve.com

Contact Support

Business hours: 8:00AM – 8:00PM EDT (EST)

New Support Request:
Contact form

If you have already contacted Basware Support and received a ticket number, send an email to customer.support@basware.com and include the ticket number (prefix INCBW) in the email subject.

 

For access to the Support Portal (SRM) / Online ticketing tool, please contact Customer support.