Customer Success - Danish Agency for Governmental Management

Implementation of a fully electronic travel and expense management system was one of the key initiatives the Danish Agency for Governmental Management launched to bring state administrative processes into the digital age. The streamlined and electronic work processes are expected to generate considerable savings and free up resources for more strategic activities. As a recognition of its success, the Danish Agency for Governmental Management and Basware were awarded Denmark’s national Digitization honor for the cost savings achieved through automation and process improvement.

“As a public entity we have to meet transparency requirements.
The media often requests access to documents, and ministry travel
expenses have long been a subject of media focus. Our new travel expense management system means that we can quickly and easily find all relevant information, which in turn makes it easier to meet the various equirements involved in an access-to-information situation.”

Ida Wollenberg Juul,
Project Manager at the Danish Agency for
Governmental Management